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We are coming to Morelia, Mich. Invest now from $ 66 USD.
El Buen Fin Maderas is here! Up to 48 MSI + lowest monthly payments of the year + higher % discount.

FAQs

Customer Service hours are Monday through Friday from 08:00 to 18:00 hrs, and Saturdays from 09:00 to 14:00 hrs.

There are several payment options:

  • Website www.ciudadmaderas.com. It would be best if you had your payment reference ready,. You can find it in your contract in Annex II.

  • Make a transfer from your bank portal . It is essential to add a reference number.

  • Bank deposit with reference number.

  • Deposit at Ciudad Maderas cashier.

The payment reference number, key account number,  and account number are  in Annex II of your contract.

We do not currently have this service. You receive payment receipts directly in the email address registered in your contract. If you are still waiting to receive a ticket, you can request it by emailing postventa@ciudadmaderas.com.

It can be requested at postventa@ciudadmaderas.com.

It is necessary to send your proof of payment to postventa@ciudadmaderas.com indicating the name of the development, condominium, lot number, and full name of the owner.

Minimum principal repayments must be the highest on the credit plan, with commercial interest plus $1.00.

We have housing developments in Querétaro, León, San Luis Potosí, Mérida, San Miguel de Allende, and Cancún. In addition to these cities, we also have sales and Customer Service offices in Mexico City, Tijuana, and Monterrey.

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