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PrivacyNotice

In accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals, FRACCIONADORA LA ROMITA S.A DE C.V. or any of its affiliated companies, hereinafter identified as CIUDAD MADERAS, with address at 75, 5 de Mayo Street, Col. Centro Histórico, Querétaro, Qro.

CIUDAD MADERAS is responsible for the use and protection of the Personal Data provided to us through the services available on the portal www.ciudadmaderas.com or through any of the various formats and physical forms, telephone communication, electronic messaging, or any other means known or to be known. In this sense, in compliance with legal obligations, this instrument informs you, as the owner of the collected data the purposes of its use.

INFORMATION TO BE COLLECTED AND PURPOSES OF THE PROCESSING OF PERSONAL DATA:
We inform you that we collect Personal Data, including sensitive personal data, to establish a relationship with you, the customer, to make the payment transaction and invoice, and to attend to your requests. For advertising purposes, marketing, commercial prospecting, collection notices, and customer identification following the Federal Law for the Prevention and Identification of Operations with Resources of Illicit Origin or other requirements that by law or court order must be met.

For the purposes mentioned above, we need to obtain some or all of the following personal data:
1. Full name
2. Gender
3. Age
4. Occupation
5. Telephone number
6. Email
7. Date of birth
8. Address
9. Federal Taxpayers Register (from Mexico)
10. Unique Population Registry Code (from Mexico)
11. Financial and bank details
12. Property data
13. Personal data (marital status, nationality, family, and non-family references)

MEANS FOR THE EXERCISE OF THE DATA OWNER'S RIGHTS:

We inform you that following the so-called ARCO rights (Access, Ratification, Cancellation and Opposition), you may request the correction and modification or substitution of your personal information in case you need to update it. Likewise, you have the right to permanently remove your information from our database, when you consider it appropriate and oppose using your data for specific purposes. Should you have any questions related to the exercise of the rights above, you can submit your request to the following email address:

aviso.privacidad@ciudadmaderas.com. Our executive in charge of Personal Data Protection and Privacy will answer such requests through the same email address providing a prompt resolution.

TRANSFER OF PERSONAL DATA:
By this means, you grant CIUDAD MADERAS entire faculty to transfer your Data to any affiliated or subsidiary companies of FRACCIONADORA LA ROMITA S.A DE C.V.,
You allow CIUDAD MADERAS to share your Data (including email address, telephone number and patrimonial andr financial information) with the service providers or outsourcing companies, or with the companies which there is collaboration , alliance or commercial agreement, that contribute to improve or facilitate the operations respecting the morals and values of the company.
Personal Data sharing will strictly adhere to the guidelines contained in the Federal Law of Protection of Personal Data in Possession of Individuals..
In the event that users supply, on their own initiative, additional information to such service providers directly, such service providers will use this information under their privacy policies.

REQUIREMENTS OF AUTHORITIES:
CIUDAD MADERAS cooperates with the competent authorities and with other third parties to guarantee law compliance, for example industrial and intellectual property rights protection, fraud prevention and other matters . So CIUDAD MADERAS may disclose the USER’S Data under requirement of judicial or governmental authorities for effects of investigations conducted by them, even if there is not an executive or judicial order or subpoena, or for example (and without limitation to this supposition) when it is about criminal or fraud investigations, computer hacking, or copyright infringement. In such situations, CIUDAD MADERAS will cooperate with the competent authorities to safeguard the integrity and security of the Community and its users. CIUDAD MADERAS can (and the users expressly authorize it) communicate any Personal Data about its users to comply with the applicable regulations and to cooperate with the competent authorities as far as we understand it necessary and appropriate in relation to any investigation of an illicit or that could expose CIUDAD MADERAS or its users to any legal responsibility. This right will be used by CIUDAD MADERAS at its sole discretion when deemed appropriate or necessary to maintain the integrity and security of the Community and its users, to enforce the General Terms and Conditions and other policies.

CHANGES TO THE PRIVACY NOTICE:
In case there are changes to our PRIVACY NOTICE, more of these means:
1. At the address of the various points of sale and Customer Service of CIUDAD MADERAS;
2. Through the Internet portal www.ciudadmaderas.com
3. Through the contracts or official forms of CIUDAD MADERAS.
4. By email.

ISSUE DATE: 21 January, 2020.
LAST UPDATE: 21 January, 2020.